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Online Papers and study material for ICICI PO Exam

July 30, 2008

In my last blog post I had given you the information regarding the announcement of the Probationary Officer (PO) Exam by ICICI along with what is the eligibility and how to apply for the same. The post also contained material on what is the selection process of the exam.

In this post, I would tell you about how to prepare for the exam, along with question pattern of ICICI exam, where to find online samples papers for the ICICI Bank Probationary Officers (PO) exam. Also I would tell you where to find preparation materials for ICICI interview and ICICI Case Study Group Discussion Topics.

At first, let us know the exam pattern of ICICI PO Exam:
The selection process is 3-tiered:
1.0 Aptitude Test.
2.0 Group Discussion (also called as Group Task)..
3.0 Interview.
After selection, for the successful students, ICICI also conducts Psychometric Profiling.

Question pattern for Aptitude Test (Written) of ICICI PO exam:
Aptitude Test of ICICI consists of following pattern:
Section 1: Verbal Reasoning (30 Questions in 10 Mins) Analogy, Comprehension
Section 2: Numerical Reasoning (20 Questions in 30 Mins)
Section 3: Figurative Questions (20 Questions in10 Mins)
Section 4: Logical Reasoning (25 Questions in 20 Mins)
Data Interpretation in 10 Questions
Data sufficiency in 15 Questions.

This pattern may vary with the actual question sets you may find and is given just to give you an idea.

Where to find online sample test papers for Aptitude Test (Written) of ICICI Probationary Officer (PO) Exam:
At first, download this online sample question paper for ICICI PO exam from ICICI website, which gives you a very good idea about what kind of questions comes. This sample paper gives you following number questions mentioned against each section:
Reading comprehension:2
Sentence completion:4
Numerical: Sufficiency:3
Numerical: arithmetic:3
Numerical: Data Interpretation:3
Logical: Diagrammatic: 3
Logical: Venn diagrams:4
Logical: working with data:2

After going through this same, you can find more online sample questions from following website:

http://www.123eng.com/placementpapers/icici2.html
http://techpreparation.com/placement-papers/icici-placement-papers1.htm
http://forums.sureshkumar.net/icici-placement-papers/

You can search for more questions in the website links given in this blogs Written Test Links.

Group Discussion (GD) topics for ICICI PO Exam:
GD topics of ICICI generally is of Case Study types. You can see what is a Case Study type GD topic in this blog. If you are a novice and would like to know what is a GD, please go through GD section of this blog.

Interview Questions for ICICI PO Exam:
Kindly go through this blogs Interview section, which has many questions that should help you prepare for the Interview.
Some ICICI Interview questions have also been posted in the following link:
www.allinterview.com/company/ICICI/interview-questions.html

Psychometric Profiling Test for ICICI:
No special preparation is needed for the Psychometric Test as it is conducted after selecting. However you need to know what is it and how to appear in the test. An exhaustive note on Psychometric Test is given in this blogs Psychometric section, along with sample questions. Kindly go through it.

That's it! With above info, hope you would be able to do well in the ICICI Bank PO Exam. I would keep posting more info about the exam in future, so keep visiting this site!

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posted by on July 30, 2008   130 comments

 
 

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SBI Probationary Officers (PO) Exam – What is it, Eligibility & Selection process:

July 20, 2008

State Bank of India has advertised recently for recruitment of 3500 Probationary officers. This is an excellent job opportunity for a fresher, since no experience is sought. The aim of this blog post is to acquaint you with what is a SBI Probationary Officers Exam, eligibility and the Selection process. In the subsequent posts, I would delve deeper more into how to apply it, the exam pattern of SBI Probationary Officers Exam, along with some solved question papers.

For that at first let us know SBI as an organization:

State Bank of India (SBI) is the largest bank in India and is the second largest bank in the world (by the number of branch offices). It has got more than 10,000 branches and a further 4000+ associate bank branches. The bank has the largest ATM (5600+) network in the country.

SBI is also present in 32 countries abroad, with 84 offices serving the international customers. It is ranked at 380 in 2008 Fortune Global 500 list, and ranked 219 in 2008 Forbes Global 2000.

With above credentials of SBI, you must be pretty interested to join it. Is not it?

Who is a SBI Probationary Officer?
SBI recruits a huge number of officers called Probationary Officers (PO) every year in the month of September-October. Depending on the performance, a PO can aspire someday to become the chairman of this big organisation.

Initial salary of a SBI Probationary Officers (PO):
At present, initial monthly emoluments of Probationary Officers, including D.A., H.R.A. and C.C.A., are approximately Rs. 16,850/- at Metropolitan centers. The bank also offers perquisites such a HTC/LFC, Provident Fund/ Pension, Medical aid for self and dependents etc.


SBI Probationary Officers Exam – 2008 schedule:
Online Application: Starts on 14th July. Ends on 16th August 2008.

Written Exams:
Preliminary (Tier-I) Exam: 12.10.2008 (Sunday)
Main (Tier-II) Exam : 30.11.2008 (Sunday)

Group Discussion & Interview:
Only the candidates who qualify the Main (Tier-II) Exam will be notified of date & venue for the final Group Discussion and Interview.

Vacancies for SBI Probationary Officers Exam – 2008:
SC-525, ST-262, OBC-945, Gen-1768, Total - 3500.

Eligibility:
(a) Educational Qualifications:
General Candidates and others – Min. 60% marks in class XII and 55% in Graduation or PG.
SC/ST/PWD Candidates - Min. 55% in class XII and 50% in Graduation or PG.

Computer Literacy - Proficiency in computer (Certificate from a reputed Institute or having computer as a subject in class XII or Graduation).

(b) Age Limit:
Not below 21 years and not above 30 years as on 01.07.2008

Relaxation in the Upper Age Limit to Reserve category:
3 years for OBC, 5 years for SC/ST candidates & Ex-servicemen.

(c) Number of attempts:
If you are a General category candidate, than you can attempt for a maximum of 3 times provided you fulfill other criteria. However this restriction is not there for any other categories (SC/ST/OBC).

Selection Process for SBI Probationary Officers Exam:
The selection is conducted through a three-tier selection process:
Tier-I : Preliminary Exam: 2 hour duration (objective type examination)
Tier-II : Mains Exam : 3 hour duration (objective type - 2 hour, Descriptive type-1 hour)
Tier-III : Group Discussion & Interview.

Tier-I (Preliminary Exam) is a screening examination only. You need to secure minimum 40th percentile in each of the four tests (Test of Reasoning, Quantitative Aptitude, General Awareness/Computer Knowledge, English Language) in the preliminary examination and also need to score an aggregate 40% (35% for SC/ST/PWD) marks to be invited for the main test (Tier II).

How many candidates from Tier-I reaches Tier-II?
Generally for General/OBC - 15 times the vacancy and for SC/ST/PWD-20 times the vacancy is called for the Tier-II (Mains Exam). Say as the vacancy is 3500 for the 2008 exam: 52,500 General/OBC candidates & 70,000 SC/ST/PWD would be called to the Mains Exam, provided that there is deserving candidates for each category.

In Tier-II (Mains Exam), you need to score minimum 40th percentile in each of the four objective type tests (Test of Reasoning, Data Analysis and Interpretation, Marketing Knowledge, Test of English Language) and in the descriptive paper with aggregate 40% (35% for SC/ST/PWD) marks. You also need to be ranked sufficiently high in main examination to be called for the Tier-II exam (Group Discussion and Interview).

How many candidates from Tier-II reach Tier-III?
Generally, three times the vacancy in each category is called for the Tier-III exam. Say as the vacancy is 3500 for the 2008 exam: SC-1575, ST-786, OBC-2835, Gen-5304 (total 10,500) candidate would reach Tier-III.

In Tier-III (Group Discussion and Interview), you need to score minimum 40% (35% for SC/ST/PWD) aggregate marks i.e. Group Discussion and Interview put together to be eligible for selection.

How is the final list of successful candidates decided?
Candidates will have to pass both in Tier II & Tier III for final selection as given above.
Thereafter, Tier II and Tier III marks will be aggregated and arranged in the descending order and depending on the vacancies; selection will be made from the top merit ranked candidates in each category.
Results of the candidates who are finally selected is made available on the SBI website.

Are you interested to know how to apply to SBI Probationary Officers Exam – 2008? Please visit my next post on it.

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posted by on July 20, 2008   226 comments

 
 

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Advantages & Disadvantages of working in BPO industries

July 14, 2008

Many of my young readers of this Blog ask me to know why should they opt for a job in BPO? What are the advantages & disadvantages of working in a BPO industry? The reason why they asks is simple – since they are young, they still have the option to choose other career options.

Let me sum up my answer at the beginning of the post that a career in BPO is rewarding, provided you have the urge to develop skills continually as required by the BPO industry where you would work. But if you are a person, who would love to work nine-to-five, than a career in BPO sector is definitely not meant for you!

With above cautionary information, let us go to find what are the advantages & disadvantages of working in a BPO industry.

Advantages of working in a BPO industry:
1.0 Low skill set required at entry level:
Yes, as you might already know – you can start on a BPO career with as little required skill as communicating in English language. No other skills are sought for, especially in the call centre segment of BPO industries. Hence you can start off very early in your life – may be as soon as you pass out of Class-XII, although most of the reputed BPO industry insists you to be a graduate.

After all which other industry says you that you do not need to have any prior job experience for the entry level?

2.0 On the job training:
Almost all the reputed BPO industries trains you when you are on the job – that means you get paid, even when you learn!

3.0 Very good career progression within the organization:
If you had gone through my previous post on this topic – How to find a BPO job, you must have come across that provided you upgrade your skill sets, you can cross all the hierarchy as given below:
Enter as level Customer Care Representatives.
->Become a Team Leader within one to two years.
->Become a Customer Service Supervisor within two or three years.
->Become a Shift Manager in about three to four years.
->Become a Manager in about four to five years.
Source: Times Jobs

4.0 Very good career progression outside the organization:
Yes, as soon as you have worked for a few years and have developed the required skills- gaining the experiences, your face value increases manifold. Than should you think so, you can join some other BPO industry, negotiating a higher pay package.

5.0 Opportunity to work overseas:
Reputed BPO industries, which has offshore offices, from time to time sends its employee to give an exposure to working conditions in the overseas office and also to meet manpower demand there. Thus you have a great chance to travel abroad as well as earn in dollars/euros!

6.0 Good Salary:
As compared to a Govt. job or a job in a ordinary public/private sector industry, BPO industries pays you well, as can be found from following data from Times Jobs:
Rs. 8,000-12,000 per month at the entry level as Customer Care epresentatives.
Rs. 12,000-16,000 per month (plus incentives) as a Team Leader.
Rs. 20,000-25,000 per month as a Customer Service Supervisor.
Rs. 25,000–30,000 per month as a Shift Manager.
Rs. 40,000–50,000 per month as a Manager.
Source: Times Jobs

These salaries are apart from other pecuniary benefits like: Free transport from/to place of residence, free tea/snacks in the office hours PF/Medical insurance etc.


Disadvantages of working in a BPO industry:
1.0 Odd working hours:
This is the biggest disadvantage of working in a BPO industry – you work in the time frame of a different geographical area – as you cater to most of the clients abroad. You work when rest of the people around you sleeps!

This odd life-style may affect your family life – if you do not have understanding family members. But if you are single, this is not a cause to worry at all!

It may also affect your health - sleep disorders, heart disease, eyesight problems etc.
However once you get used to working in shifts, your biological cycles adapts to the working schedule. Therefore you have problem only in the initial period of 2/3 months. Also, working hours for a BPO employee is not much – only 40 hours in a 5-day working week – that means 8 hour per day.

2.0 Abusive Clients:
At times, you may come across clients who picks up from your accent that you are from a foreign country. Now if this person is extra-patriotic having certain prejudice that jobs are being taken out from his country due to outsourcing, he may abuse you thinking that you are one of the person stealing the job from his country.
You have to deal with such a situation very tactfully. Have no doubt that the BPO industry you would work for would train you up for taking care of such things.

3.0 Negative social perception about BPO industry:
This is another grey area, because of which many potential BPO employee turns off from getting into a BPO sector. News are galore of sex & violence surrounding a BPO industry, because of which parents of conservative family prevents their children from entering a BPO industry.

Many of the times, such news are hyped up, just to increase the news value. Therefore you need not be very concerned about the same. After all, it depends solely on you how you conduct yourselves!

Most of the disadvantages stated above is only for call-centers, the major BPO segment. Therefore, as you might have gone through above discussion, advantages of working in a BPO industry far outweighs its disadvantages. So if you have the requisite skills for joining a BPO industry, may be you should consider joining it without any negative impressions.

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posted by on July 14, 2008   3 comments

 
 

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